Chris came over and absolutely provided great customer service. He was very knowledgeable, respectful and had excellent communication skills.Everything from setting up the appointment to finishing the repair was executed perfectly. They’ve earned my business and I will be using them in the future.
Jim Freeland
16:01 03 Nov 22
Excellent experience! Eduardo came to my house to do preventative maintenance on my furnace. He was very respectful and knowledgeable. He even put shoe covers over his boots to make sure he didn't bring any dirt into my house. He did a very thorough cleaning of my furnace. This was a great experience! I will absolutely use service plus for all of my future HVAC needs! It is great to have someone I can trust to call for my HVAC needs.
Dennis Owen
17:24 17 Oct 22
I was very impress with all aspects of this business. The call center is very responsive, and Eduardo Covarrubias did an excellent job both servicing the heating system as well as diagnosing a problem.Eduard was very accurate with his explanation and just a good person to talk with. Last, Jim, the installation designer, took the time to FaceTime me for a discussion on a garage heating system. In all, I was very satisfied with my service.
Derek Williams
13:17 24 Sep 22
Ninfa Chavez called to let me know it was time to get the system cleaned and ready for the winter. She is very good keeping in keeping my system ready at peak performance. The technician Eduardo C, was very professional when he arrived to preform the service. He was very thorough at inspecting and cleaning my furnace. I knew I was ready for the cold winter ahead.
marisol silva
17:40 23 Sep 22
This company has been excellent from the start. From booking my appointment, to getting my HVAC serviced. Eduardo, was thorough and gave us full details as to what the issues were. I am very pleased with his work and level of service.I highly recommend this company and Eduardo. 👍
Dalvina Sharma
15:28 18 Aug 22
I recently used Service Plus for my residential service. I worked with Chris. He was on time and professional. We discussed his work experience and different systems he worked on. He has a high level of expertise in diagnosing HVAC system issues. I tried a few times with other companies, but no one was able to pin point the problem. Chris was able to diagnose the issue, show me pictures, explain how the system work and how the issue was created and impact to my residential cooling system. I will use these guys again and I highly recommend them for any HVAC related items (e.g. repair, maintenance, new system, duct cleaning, etc.).
Randal Mutschler
13:12 15 Jul 22
Always impressed with the professionalism of the employees from this company. Eduardo made a service maintenance call to our home recently. He was a very engaged employee that made sure we were happy with the service.
Pamela Kopcio
22:45 06 Jul 22
Service plus was able to fit us into their schedule same day, and when the AC goes out and it’s over 90 degrees that is appreciated! Eduardo was professional, and diagnosed the issue promptly.
markkidd1611
13:29 21 Jun 22
I am totally a fan of Service Plus! Not only are they reasonable, professional, and knowledgeable, they are just good and down to earth people! Eduardo C. is the Service Tech who takes care of my maintenance and he has been AWESOME! I highly recommend!
Mark Morgan
15:19 11 Jun 22
Eduardo was a great technician during our scheduled visit. He was prompt and professional. I have found this service to be a good value and I recommend Eduardo and the Service Plus team!
M N R
13:49 03 Jun 22
Eduardo was extremely knowledgeable and helpful with my air service. Recommended some great solutions for my allergies caused by my air filters. Will continue to be satisfied customers.
Jon Bradshaw
11:43 03 Jun 22
On May 12th the first of the hottest days of the season my AC system went out. Called everyone and their brother...booked solid until late the following week. Called these guys and they were able to send someone out that night!! Eduardo C. showed up on time just like the text message and email I got saying he was on his way. He was here from about 430 until almost 10 that night. The man worked his tail off until he found the problem and did not leave until I had my system working!! So professional, hard working and knowledgeable. He ran out of refrigerant filling up my system so he called his buddy co-worker Chris A. he brought the refrigant and stayed with him until the repair was done.they exhausted every avenue. Finally a leak test was performed with a dye they put in. Fast forward until last night 6/2/22. Chris A came back to check the system again, did another leak test found that the sealant put in fixed the problem. This man worked his tail off as well. Here from 545 until almost 10. Didn't want to leave until he made sure everything was working as it should and the problem was fixed.This company has hired some of the greatest, hardworking professional HVAC guys in the business! Highly highly recommend this company! Also the lady that answered the phone. She was great as well! In constant contact with me, explained everything thoroughly and was so polite and professional!!Job well done by all!! Great job!!!
Melanie Bonner
22:13 16 May 22
About 7 months ago I installed a Nest Thermostat which replaced my ancient one. At the time it was set up for heat only; which was fine because who’s thinking about AC when it’s 20 degrees?! Well, before you know it, Mother Nature threw a curve ball last week and I thought we were gonna melt! 🥵 I called Service Plus after doing much research and was greeted by a very pleasant voice who got me scheduled that week; which was hectic! My Technician was Chris A. He was absolutely Wonderful! He has such a genuinely nice and friendly personality! On top of that, he was extremely knowledgeable and took the time to not only explain what needed to done, but showed me as well! He went above and beyond to make sure our cooling issues were fully addressed. I am not easy to please and big on superior customer service, so take it from me when I say: ‘This is the ONLY company to call for your HVAC needs!’ THANK YOU Chris!
RedSamurai1092
22:29 12 May 22
Eduardo came out to diagnosis my 15 year old AC system. He clearly explained what it would take to fix and I decided to go with a new system. I then met Jim, who clearly explained my options for a new system. Then PJ and Cesar did the install, while doing so they explained details about the new system and worked real hard to get it installed so I could have the AC in the afternoon. Overall it was a great experience and everyone that assisted me was professional and friendly. I would definitely recommend to family and friends.
Kendra Valdez
20:08 11 May 22
Wonderful experience! Came out the next day, explained all of our options, scheduled follow up quote and fixed our current problem! Thank you Eduardo C. for everything!
vi nguyen
22:52 01 Mar 22
Eduardo came out today to service our heating and ac system. He did an exceptionally great job and was very professional. He serviced our unit which had not be done in sometime and pointed out other things that we need to possibly do maintenance on and other things we could do to make the system last longer. In all I was extremely happy with the service and look forward to having a nice long relation ship with Service Plus to help keep my units running great.
Marc Decker
16:51 01 Mar 22
Eduardo quickly diagnosed the problem with our furnace. He clearly explained what happened and how it could be prevented from reoccurring. Also clearly presented options for maintenance contract and to consider other new features for a better HVAC configuration. I ended up getting a new air filter product and am looking forward to having it installed. I highly recommend Eduardo. Very nice, polite, respectful and professional.
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